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CPD HOUSE
Accredited CPD provider  ·  CICC, LSO and LSBC since 2012
Online CPD courses  ·  CICC & LSO licensing exam simulations  ·  NCA exam prep
CPD House accredited providerCICC exam simulationLSO licensing mock examCanadian Career Education College

Contact us

All requests to CPD House are submitted through our support form. Use the Open the support form button in the Support card below. Every request gets a ticket number and a written record, and the form sends it to the right team automatically.

SUPPORT

Submit a support ticket

Course and exam access, video passwords, secure page links, materials and agendas, registration for a single course or a bundle, activation, invoices you cannot find, and anything that will not load.
Answered within 24 to 48 business hours. For a quicker answer, use the live chat button on any page, or check our support page, where most questions are already answered.
ACCOUNTS

Refunds and credit

Cancellations, refund requests and in-house credit must be submitted through the support form. Use the Open the support form button in the Support card and choose the topic Payment / receipt / refund. Read the refund policy first to check whether your registration is eligible.
Include your full name, the email address you registered with, your licence number and the bundle name. Refunds are not processed by phone.
ADMINISTRATION

Everything else

Group and firm registrations, accreditation questions, privacy requests and partnership enquiries are also submitted through the support form. Use the Open the support form button in the Support card and choose the topic Complaint / other.
The telephone number below is for urgent and administrative matters only.

Office hours and telephone

Monday to Friday, 9:30 AM to 4:30 PM Eastern.
Closed on all statutory holidays.
Telephone: 1-905-793-4074

The telephone line is for urgent and administrative enquiries. Refund requests and support tickets are submitted through the support form so that there is a written record of your request.

Our details

CPD House, a subsidiary of Canadian Career Education College
HST # 71080 3685

99 Sante Drive, Unit A
Vaughan, Ontario L4K 3C4
Canada

Policies and guidance

Live chat, seven days a week
The chat button appears on every page of this site. It is the fastest route to an answer for most access and registration questions, and it is available outside office hours. Refund requests still need to be submitted through the support form so that there is a written record.


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