Self-Service Upgrade Instructions

1. Log In to Your Account Navigate to the official CPD House website and log into your current profile using your existing free trial username and password.

2. Locate the Upgrade Link Once successfully logged into your dashboard, view your free access profile and click on the specific link labeled "How to Upgrade Your Exam Access."

3. Select Your Paid Tier From the upgrade page, choose your desired full mock exam category (e.g., RCIC EPE, RISIA, or RCIC-IRB) by clicking the corresponding event link.

4. Confirm Details and Complete Payment Carefully review your personal information on the screen to ensure it is accurate and matches your official documents. Once confirmed, proceed to the secure checkout to process your invoice payment.

5. Await Admin Verification Once your payment is successfully processed, our exam administration team will conduct a manual verification of your details to ensure compliance. Upon approval, your account will be officially upgraded, and you will receive an email with instructions on how to access your full paid exam tier.

Important Notice: Please allow 24 to 48 business hours for the administrative verification and upgrade process to be completed. Plan your study schedule accordingly so your access is ready when you need it.

How to Update or Change a Tier or Level to Full Mock Exam within the LMS system

*Exclusive Fast-Track for Active CPD Bundle Registrants

Are you a currently licensed RCIC, an active CPD House Bundle Registrant, and preparing for your exam? We have streamlined your access to the simulation platform.

⚡ Fast-Track Verification (Skip the Queue)

Because you are already an active and verified CPD House member, you are entirely exempt from the standard manual eligibility verification process. You do not need to upload your government ID, proof of graduation, or official exam registration documents.

• How to Register: Simply contact our CPD support staff directly. Let us know if you want access to the Free Trial or the Paid Full Mock Exam, and we will bypass the upload portal to set up your registration instantly.

• Ready to activate your fast-track access? Reach out to our support team today to unlock your mock exams without the wait.
  

**The Student Referral Program (25% Discount)

Are you a licensed member mentoring a student within your current practice? Set them up for success by referring them to the CCEC Exam Simulator.

• The Benefit: When you refer your student to our simulation platform, they become eligible for an exclusive 25% discount on their paid prep exam registration.

• How to Claim: Have your student mention your name and CPD registration status when they contact support or submit their initial registration, and our team will apply the 25% discount to their invoice.

5. Registration and Verification Workflow

To ensure only qualified candidates gain access to our proprietary mock exams, all registrations undergo a manual verification process before access is granted or invoiced.

6. Refund and Access Extension Policy

Because access to digital simulations and proprietary analytical feedback is delivered automatically, all sales are strictly regulated.

• No Refunds: Due to the digital nature of the mock exams, fees are 100% non-refundable once the simulation environment has been accessed.

• Study Extensions: If you need a longer study period, CCEC can accommodate an access extension, provided you can supply official documentation of a CICC exam deferral or a later scheduled exam date.

• Academic Integrity: Account credentials may not be shared. Attempting to copy, print, or extract the Classmarker simulations will result in immediate account termination without refund.

• CCEC Detailed Mock Exam Terms of Use & Legal Disclaimer

• CCEC Mock Exam Program Access & Usage Restrictions

• EPE Prep. Exam Support & Frequently Asked Questions (FAQ)