How to Update or Change a Tier or Level within the LMS system

How to Upgrade Your Exam Access: A Simple Step-by-Step Guide

If you are currently on the 15-day Free Trial and want to upgrade to a 90-day Paid Full Mock Exam tier (RISIA, RCIC, or RCIC-IRB Specialization), you can change your level directly through our registration system.

Follow these simple steps to unlock your full-length exams and your complimentary Test Day Data Booklet.

‍Step-by-Step Self-Service Upgrade

Step 1: Log Into Your Profile Go to the CPDHouse website and log into your profile using your username and password.

Step 2: View Your Profile Once you are logged in, look at the top-right corner of the screen. Click on your Name or click the link that says "View profile."

Step 3: Click the "Change" Button Scroll down to the section labeled Membership details. You will see your current level listed here (e.g., Free Trial). Right next to it, click the button that says "Change" or "Change membership level."

Step 4: Choose Your New Paid Tier A list of available exam tracks will appear on your screen. Select the radio button or checkbox for the full exam track you need:

• RISIA Entry-to-Practice ($75)

• RCIC Entry-to-Practice ($99)

• RCIC-IRB Specialization Prep ($125)

Click Next after making your selection.

Step 5: Confirm and Pay Review your personal information on the screen, click Update and Next, and then click Confirm. You will be taken straight to a secure payment page. Once your invoice payment is processed, the system will automatically unlock your full 90-day simulation and bonus materials!

‍Having Trouble Changing Your Level?

Sometimes technology can be tricky. If you experience any of the following common issues, don't worry, our support team is here to fix it for you:

• The "Change" button is missing from your profile.

• You see an error saying your account has a "Pending renewal" or a pending invoice.

• The system is not accepting your payment.

How to Contact Support

If you get stuck at any point, please do not create a second, duplicate profile. Instead, reach out to our administration team for a quick manual override:

1. Email Us: Send a quick email to our support email address.

2. What to Include: Please use the subject line "Exam Level Change Help" and include your Full Legal Name, email address, and the specific paid exam track you are trying to buy.

Our administrative staff will manually adjust your profile back end, generate the correct invoice for you, and email it directly to your inbox within 1 business day.

Ready to Secure Your Edge? Upgrade to the Full Mock Exam

A 25-question test drive is great for testing your system compatibility, but passing the actual CICC exam requires mastering full-length pacing and deep cognitive endurance. Don't leave your license to chance by only practicing a fraction of the test.

By upgrading to a paid tier, you unlock hyper-realistic, full-length simulations tailored perfectly to your specific career path, along with premium study tools designed to ensure you walk into exam day with absolute confidence.

Choose Your Track: Niche-Specific Licensing Tiers

We don't believe in one-size-fits-all preparation. Select the exact simulation track that matches your professional goals:

• RISIA Entry-to-Practice (EPE) Track ($75): Custom-built to match the exact format and testing constraints required for Regulated International Student Advisors.

• RCIC Entry-to-Practice (EPE) Track ($99): Engineered specifically for future Regulated Canadian Immigration Consultants to replicate the intensity of the standard EPE layout.

• RCIC-IRB Specialization Prep Track ($125): A highly specialized simulation focused on advanced legal application for practitioners targeting the Immigration and Refugee Board specialization exam.

Side-by-Side: Free Trial vs. Paid Full Mock Exams

Exclusive Paid Bonus: The Test Day Data Booklet

When you upgrade to any paid tier, you instantly unlock our complimentary Test Day Data Booklet. This proprietary resource is integrated automatically into your account to support your final preparations, giving you the precise analytical baseline needed to dissect complex exam questions quickly.